These Terms of Service (the "Terms of Service") are entered into by and between you ("you" or "your") and Carla.ca. ("Carla.ca," "us," "we," or "our"). These Terms of Service govern your access to and use of Carla.ca’s services (the "Services") and your agreement to comply with the terms and conditions set forth herein.

1. Acceptance of Terms By accessing or using the Services, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms and conditions referenced herein. If you do not agree to these Terms of Service, you may not access or use the Services.

If you are accessing or using the Services on behalf of a company, entity, or organization, then you represent and warrant that you: (i) are an authorized representative of such organization with the authority to bind it to these Terms of Service; (ii) have read and understand the Agreement; and (iii) agree to the Agreement on behalf of such organization.

2. Definitions (a) "Account" means an account on the Carla.ca platform. (b) "Agreement" means these Terms of Service, the Privacy Policy, and any additional terms or policies applicable to your use of the Services. (c) "Platform" means the user interface and related software through which we provide the Services. (d) "Personal Information" means any information that could be used to identify a specific individual, including but not limited to name, address, phone number, and email address. (e) "End User" means any individual who accesses and uses the Services, whether authorized by a customer or not. (f) "Customer" means any entity or person that enters into a service agreement with Carla.ca. (g) "Vendor" means a third-party provider whose products or services are incorporated into Carla.ca’s Services. (h) "You" or "Your" refers to any user of the Services, including both Customers and End Users.

3. Services (a) Provision of Services: Subject to your compliance with these Terms of Service, Carla.ca grants you a non-exclusive, non-transferable, non-sublicensable, worldwide right to access and use the Services during the term of the Agreement. (b) Use Restrictions: You may not use the Services for any purpose that is unlawful or prohibited by these Terms of Service. This includes but is not limited to: - Attempting to gain unauthorized access to any part of the Services. - Engaging in fraudulent or misleading activities. - Using the Services in a manner that violates applicable laws or regulations. (c) Beta Services: Carla.ca may offer Beta Services on a trial basis. These Beta Services are provided "as is" without any warranties and may be modified or discontinued at any time. (d) Third-Party Services: Carla.ca may integrate with third-party services or vendors. We do not assume responsibility for any third-party products or services.

4. Account Management (a) Account Responsibility: You are responsible for maintaining the security of your account credentials and all activities that occur under your account. (b) Unauthorized Access: You must notify Carla.ca immediately if you become aware of any unauthorized access to your account. (c) Account Suspension or Termination: Carla.ca reserves the right to suspend or terminate your access to the Services if you violate these Terms of Service.

5. Data and Privacy (a) Personal Information: Carla.ca collects and processes Personal Information in accordance with our Privacy Policy. (b) Security: You agree to implement security measures to protect your data while using the Services. (c) Data Retention: You are responsible for maintaining backups of your data. Carla.ca is not liable for any data loss. (d) Compliance: You must comply with all applicable privacy and data protection laws in connection with your use of the Services.

6. Fees and Payments (a) Fees: Certain features or Services may require payment. You agree to pay all applicable fees as described in your service agreement. (b) Payment Terms: Payments are due as specified in the applicable agreement. Late payments may incur additional charges. (c) Taxes: You are responsible for any applicable taxes related to your use of the Services.

7. Intellectual Property (a) Carla.ca Property: Carla.ca retains all rights, title, and interest in and to the Services, including all associated intellectual property. (b) License to Use: You may access and use the Services only as permitted under these Terms of Service. (c) Feedback: If you provide feedback or suggestions, Carla.ca may use them without obligation to you.

8. Limitation of Liability (a) No Warranty: The Services are provided "as is" and "as available." Carla.ca disclaims all warranties, express or implied. (b) Limitation of Liability: In no event shall Carla.ca be liable for indirect, incidental, special, or consequential damages arising out of or in connection with the Services.

9. Termination (a) By You: You may terminate your account at any time by discontinuing your use of the Services. (b) By Carla.ca: Carla.ca may terminate or suspend your access to the Services for any violation of these Terms of Service.

10. Governing Law These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the Country of Canada.

11. Changes to Terms Carla.ca reserves the right to modify these Terms of Service at any time. Your continued use of the Services constitutes your acceptance of any updated Terms of Service.

12. Contact Information If you have any questions about these Terms of Service, please contact us at [email protected].